Quality Agro Exports
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Shipping Policy
At SGSD EXIM Pvt Ltd, we ensure that all orders for the export of fruits and vegetables follow a formal and transparent process to maintain the highest standards of quality and service.
Order and Shipping Process
Purchase Orders:
All shipments are processed only upon receiving a formal Purchase Order (PO) from the buyer.
Once the PO is confirmed, an Invoice and other relevant documentation are provided to the buyer.
Order Processing:
After confirmation of the PO, the order is processed and prepared for shipment within 3-5 business days, depending on the product availability and quantity.
SGSD EXIM ensures compliance with all regulatory and quality standards before shipment.
Shipping Methods:
We collaborate with trusted logistics partners and shipping companies to ensure that all products are handled and transported under optimal conditions, particularly for perishables.
For international shipments, SGSD EXIM uses air freight or sea freight, depending on the destination and the nature of the products.
Domestic Shipping
Processing Time: Orders within India are processed and dispatched within 2-3 business days after confirmation.
Delivery Time: Domestic deliveries typically take 5-7 business days, depending on the destination.
Shipping Charges: Shipping costs will be included in the invoice, based on the delivery location and order volume.
International Shipping
Processing Time: International orders are processed and dispatched within 3-5 business days after receiving the necessary export documentation.
Delivery Time: Delivery time varies by destination and shipping method, typically ranging between 7-15 business days.
Shipping Charges: International shipping charges are calculated based on the destination and order size and will be detailed in the invoice provided to the buyer.
Customs and Duties: Import duties, taxes, and charges are the buyer's responsibility. These costs vary by country and are not included in the shipping charges.
Documentation
Each shipment is accompanied by the following documents:
Commercial Invoice
Packing List
Bill of Lading / Airway Bill
Certificate of Origin
Phytosanitary Certificate
Other Regulatory Documents, if required by the importing country
Order Tracking
Once the shipment is dispatched, we provide the buyer with a Tracking Number and updates on the shipping status. Buyers can monitor the progress of their shipment in real-time.
Delayed or Damaged Shipments
In the event of delays due to customs or unforeseen circumstances, SGSD EXIM will promptly notify the buyer.
Any damage to products during transit must be reported to us immediately upon receipt, and we will assist in resolving the issue with the shipping provider.
Contact Information
For any shipping-related inquiries, please contact our team at:
Phone: +91 790739496
Email: info@sgsdexim.com